Describe the term 'incident investigation'.

The term 'incident investigation' refers to a systematic approach to identifying the root causes of workplace incidents to prevent recurrence. This process involves gathering information about an incident, analyzing the factors that contributed to it, and determining what can be done to avoid similar occurrences in the future. The goal of incident investigation is not only to understand what happened but also to implement corrective measures to enhance safety and prevent incidents from happening again.

This approach is crucial in workplace safety as it helps organizations identify weaknesses in their processes or systems, leading to improved safety protocols and practices. By focusing on the root causes rather than merely the symptoms, organizations can develop long-term solutions that foster a safer work environment. This proactive strategy ultimately contributes to a culture of safety within the organization, reducing the likelihood of future incidents.

Other options, while related to workplace dynamics, do not align with the primary objective of incident investigation, which is centered on safety and prevention through analysis and corrective action.